PLEASE READ
Reg Barber tampers are made to measure in Canada. The time we take crafting and preparing your tamper is what makes it special. Each handle and base is re-measured, inspected, assembled, polished and packaged before shipping, and bases are often made to your exact specifications.
Questions before ordering? We're happy to help at info@regbarber.com.
SHIPPING
Order Fulfillment:
We ship once a week, typically on Fridays. Most orders ship within two weeks. If your base needs to be custom fabricated, it can take a bit longer, and we'll discuss timing with you by email.
Pre-orders:
Pre-order items, such as the 30th Anniversary tamper, are made to order and ship in approximately 8 to 10 weeks.
In a rush? We'll do our best to expedite, sometimes for a rush fee. Email info@regbarber.com with your question or order number.
🇺🇸 U.S. Shipping Policy 🇺🇸
Orders of US$99 or more ship free within the contiguous United States (the lower 48 states), knock boxes included. Smaller orders ship at a flat rate.
Orders to Alaska, Hawaii, U.S. Territories (like Puerto Rico), or APO/FPO military addresses may incur additional shipping charges. If this applies to your order, we'll reach out before shipping to confirm any extra cost.
🇨🇦 Canada Shipping Policy 🇨🇦
Canada tamper orders of CA$150 or more ship free. Smaller orders ship with rates shown at checkout. Knock boxes ship to Canada at a flat US$20.
🌍 International Shipping Policy 🌍
Shipping to other countries is based on weight and shown at checkout, starting at US$25 for most orders, with delivery in about 5 to 8 business days. We compare carriers before every shipment, and if we find a better option for your order, we'll let you know. If your country isn't listed at checkout, write to us at info@regbarber.com.
Knock Boxes:
Knock boxes ship separately from tampers. For countries outside the US and Canada, use the "Get a Quote" button on the knock box page or email info@regbarber.com.
CUSTOMS AND DUTIES
🇺🇸 US Customers 🇺🇸
Our espresso tampers are made and finished in Canada and generally qualify for duty-free entry under the United States-Mexico-Canada Agreement (USMCA). They are also classified outside the scope of the Section 232 steel and aluminum tariffs.
Customs authorities make the final assessment, so we can’t guarantee that duties or other fees will not be charged. If they are, they are your responsibility, but keep the receipts and contact us. We’ll do our best to help sort it out.
🌍 International Customers 🌍
Any duties and taxes due upon the importation of our tampers are the responsibility of the recipient.
RETURNS AND REFUNDS
Because every Reg Barber tamper is made to measure, we don't generally accept returns or give refunds. In fact, we haven't had a single return request in the last six years.
If you're not satisfied, we'll work to make it right. For example, occasionally a customer orders the wrong base size, or a handle doesn't quite match their expectations.
We guarantee our craftsmanship against defects.
Questions?
We're always happy to help at info@regbarber.com.